Job Summary General Atomics Integrated Intelligence, Inc. (GA-I3), an affiliate of General Atomics, was founded in 1989 and is located in Charlottesville, VA. It provides custom software development and innovative information engineering solutions to customers in government and private industry. We build and develop best-in-class all domain and globally focused situational awareness capabilities that process petabytes of data from numerous streaming data sources in near real time.  Our systems apply state-of-the-art algorithms and machine learning techniques to extract features and fuse data from multiple phenomenologies to form a rich live view of objects in the sky, on the sea, and on the ground.  These analytics are designed to determine not just where something is, but what it is, where it's been and what it's doing. All of this "data to knowledge" is made available to end users in our own browser-based application for visualization, analysis, and understanding. We always want to do more, and that's where you come in! 

General Atomics Integrated Intelligence is looking for an experienced Cleared System Administrator with a Top Secret/SCI clearance to provide on-site support at our Poway, California location.

DUTIES AND RESPONSIBILITIES:

• Install, maintain and repair a variety of personal computers, peripheral devices, servers and networking equipment
• Install and maintain software applications on various Linux and Windows-based operating systems
• Provide routine hardware and software support for users.
• Provide user training
• Perform routine diagnosis on failed equipment and software applications. Perform repairs or coordinate repair work with other internal and external teams.
• Maintain reports and logs, including equipment inventory.
• Create and maintain user-facing technical documentation and reference materials on a variety of topics.
• Monitor and respond to user support tickets.
• Coordinate with developers for current and future software needs
• Coordinate with ISSM.
• Manage user accounts.
• In addition, as needed, coordinate with the CPSO or ACPSO at Charlottesville, VA to provide support for access control and processing visitors to secured locations.

• Ensure visitors have the appropriate clearance and need-to-know to participate in meetings or events.
• Assist in providing open/close training
• Conduct quarterly random inspections of personnel entering and leaving the facility.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.


Job Qualifications:

• Typically requires a bachelor's degree in information technology or a related discipline and six or more years of progressive professional systems administration experience in an information technology department. May substitute equivalent working experience in the field in lieu of education.
• Demonstrated working knowledge of current personal computer technologies including peripheral devices, workstations, laptops and servers.
• Demonstrated working knowledge of Linux and Windows operating systems.
• Basic understanding of mail servers, Active Directory, network switches and related infrastructure. Working knowledge of DHCP, DNS and VLAN’s.
• Powershell and/or Bash scripting experience.
• Basic understanding of security requirements and controls, including STIGs.
• Security+ Certification, or ability to obtain certification within 30 days.
• Excellent verbal and written communication skills.
• Ability to communicate effectively with internal and external stakeholders with a wide range of technical skills.
• Excellent troubleshooting skills. Ability to diagnose and resolve routine technical issues, and investigate more complex issues as part of a team.
• Ability to work independently or in a team environment.
• Ability to work extended hours occasionally to support off-hours support and maintenance tasks.

PREFERRED SKILLS AND EXPERIENCE:

• Experience with Configuration Management tools (Puppet, SaltStack, Ansible)
• Experience with CVE remediation (Nessus)
• Experience with Firewall rules and policies (Fortinet, Palo Alto)
• Experience with Virtualization (LXD, VMware, Hyper-V, Proxmox)

Salary:$81,080 - $141,650